At The Green Valley Science, we aim to ensure customer satisfaction.

1. Returns

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, undamaged, and in original packaging.

2. Non-Returnable Items

  • Perishable goods
  • Customized or special-order items
  • Digital products (if applicable)

3. Refunds

  • Once your return is received and inspected, we will notify you.
  • Approved refunds will be processed within 5–10 business days.
  • Refunds will be credited to the original payment method.

4. Late or Missing Refunds

  • Please check your bank account first.
  • Contact your bank/payment provider before reaching out to us.

5. Contact for Returns

For return requests, contact us through the website or customer support.